About Suparo

  • Suparo designs high-performance charging solutions built for modern life. Our products combine fast-charging technology, durable materials, and intelligent safety systems to power your devices reliably—at home, at work, or on the move.

  • Suparo chargers, cables, and power banks are compatible with most major brands including Apple, Samsung, Google, Huawei, and more.

    Please refer to individual product pages for exact compatibility and power output details.

  • Many Suparo products support advanced fast-charging technologies such as:

    • USB-C Power Delivery (PD)
    • Quick Charge (QC)
    • Programmable Power Supply (PPS)

    Charging speed depends on your device, charger, and cable used.

Shipping

  • Yes, we ship worldwide.

  • We offer free shipping in the lower 48 states and offer shipping options for all other locations.

  • Free shipping takes 5-7 business days. You can choose to pay extra for faster shipping.

Orders

  • Yes, we gladly accept returns and offer a full refund.

  • Sorry, but we do not offer any gifting services at this time.

  • We are sorry for the inconvenience! Contact our support team so we can file the details and make it right for you.

Product Care

  • You can wash it on a gentle cycle and then hang it to dry.

  • An extended lifetime warranty can be added to your products for an additional cost.

    Please get in touch for more information about extended warranties.

Returns & Warranty

  • If you're not completely satisfied, you may return your item within 14 days of delivery.

    Return conditions:

    • Item must be unused and in original packaging
    • Proof of purchase required
    • Returns must be authorised before sending

    Refunds are issued after inspection.

  • All Suparo products come with a 3-Year Limited Warranty.

    Covered:

    • Manufacturing defects
    • Faults under normal use

    Not covered:

    • Accidental damage
    • Misuse or unauthorised modification
    • Normal wear and tear

    Warranty activation requires registration on our dedicated Warranty Registration page.

  • Registration takes less than a minute and ensures faster support.

    Register your warranty here.

Customer Support

  • Contact us via:

    • Email: support@suparo.com
    • Website contact form

    We aim to respond within 1–2 business days.